Microsoft Dynamics 365 ERP & CRM solutions in Thailand.

Transform your Thailand business with Microsoft Dynamics 365 ERP & CRM. As your dedicated ERP partner, Acclime supports custom ERP implementation, integration, operation and maintenance, ensuring your systems run efficiently and align with your strategic goals.

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Microsoft Dynamics 365 ERP & CRM solutions in Thailand

Streamline your operations with Microsoft Dynamics 365 ERP from a licensed MS partner.

As a licensed Microsoft Certified Partner, Acclime leverages the power of Microsoft Dynamics 365 Business Central and Finance & Operations, comprehensive cloud-based business management platforms, to help you implement ERP and CRM solutions into your business operations. You will gain greater visibility and control over your finances while improving customer engagement and loyalty.

Our expert team develops interfaces with various systems, including SAP, Dynamics NAV, Dynamics AX, web-based ordering systems, 3PL, and cloud-based platforms, resulting in faster operations and improved collaboration among stakeholders.

Leverage our expertise

As an official Microsoft Partner, we deliver high-quality ERP and CRM solutions built on Microsoft platforms, ensuring exceptional implementation.

Reduce IT investment

We implement ERPs that seamlessly connect your subsidiaries, eliminating the need for heavy IT investment by managing all backend operations for you.

Integrate functions

We create a dynamic synergy with all our teams working on the corporate services we provide for you, especially on the accounting and trade side.

Complete enterprise solutions in Thailand

Comprehensive and tailored ERP implementation and support.

Our team starts with a needs assessment to recommend the ideal ERP solution—Business Central or Finance & Operations. We handle everything from system configuration and data migration to tailored integrations. With training and ongoing support, we ensure your ERP runs smoothly, keeping your business agile.

Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a scalable, subscription-based ERP that integrates seamlessly with other Microsoft tools. Designed for mid-sized international firms, it provides strong cybersecurity, managed backups, and a variety of modules.

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Dynamics 365 Finance & Operations

Microsoft Dynamics 365 Finance and Operations (D365 F&O) is an advanced ERP for large enterprises with complex needs, managing financials, supply chain, and operations. D365 F&O offers enhanced features, a user-friendly interface, and cloud capabilities.

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Microsoft Dynamics 365 Business Central.

For small to mid-sized organisations

Microsoft Dynamics 365 Business Central is a scalable ERP solution tailored for mid-sized international organisations. It integrates seamlessly with other Microsoft tools, such as Office 365, and offers a subscription-based model that enables resource flexibility based on business needs.

Key advantages.

Cybersecurity: Equipped with robust cybersecurity measures, Microsoft Business Central protects sensitive data, with Microsoft managing regular backups to minimise maintenance concerns.
Affordability: Positioned as a cost-effective solution, ideal for mid-sized organisations with diverse operational needs.
Functionality: Includes a comprehensive range of modules for sourcing, sales, distribution, and manufacturing. Business Central provides a unified view of essential business functions, including finance, human resources, supply chain management, and CRM.
Regional customisation: Customisable for specific needs within the Asia-Pacific region.

Common modules.

Treasury

Payments and receipts.
Online approvals.
AR & AP management.
Payroll & taxation.

Trade & inventory

Product, customer and vendor management.
Invoices, orders and shipping.
Inventory monitoring and management.

Manufacturing

Supply and capacity management.
Detailed bills of materials.
Assembly-to-order support.
Improved production order processes.

Project management

Capacity planning.
Budgets and estimates.
Jobs and process costing.
Resource management.

CRM (D365 Sales)

Lead and opportunity management.
Sales insights.
Customer relationship tracking.
Sales automation.

Accounting

General ledger, P&L, balance sheets.
Budgets, group reporting.
Consolidated accounts.

Microsoft Dynamics 365 Finance & Operations.

For medium to large enterprises

Microsoft Dynamics 365 Finance and Operations (D365 F&O) is a high-level ERP solution designed to support large enterprises with complex operational needs. As the successor to Microsoft Dynamics AX, D365 F&O leverages an enhanced framework, offering improved features, a more intuitive interface, and cloud-based functionalities.

Key advantages.

Scalability: Provides a robust, scalable solution ideal for large, complex enterprises, enhancing organisational efficiency.
Enhanced usability: Builds on Dynamics AX’s foundation with improved features and a user-friendly interface that supports modern, cloud-based business demands.
Comprehensive coverage: Manages diverse functions such as financials, supply chain, and overall operations to streamline business processes.

Key features.

Financial management

Streamlines financial operations, including accounting, financial planning, and analysis.

Supply chain management

Enhances visibility and control over the supply chain, from procurement to production and distribution.

Production management

Supports manufacturing processes, including production planning, scheduling, and execution.

Operations management

Optimises business processes and improves operational efficiency.

Human resources

Manages HR tasks such as payroll, benefits, and employee performance.

Business Central vs Finance & Operations

Differences between MS Dynamics 365 Business Central and Finance & Operations.

	Business Central	Finance & Operations
Target audience	Tailored for small to mid-sized businesses with simpler operations and lower transaction volumes.	Designed for medium to large enterprises with complex business processes and high transaction volumes.
Core capabilities	Functions as an all-in-one system with modules for finance, operations, supply chain, CRM, and project management.	Offers a wide range of advanced modules, including finance, operations, manufacturing, and supply chain automation.
Implementation complexity	Less complex and quicker to deploy (3-6 months).	Generally more complex and takes longer to deploy (9-18 months).
Cost	Lower per-user licensing and upfront implementation costs.	Higher per-user licensing and upfront implementation costs.
Scalability	Suitable for businesses operating in fewer tax regions and handling fewer transactions.	Suitable for businesses operating in multiple tax regions and handling high transaction volumes.

Custom data visualisation

Optimise your customer engagement with Business Central and Power BI.

Visualise data

Power BI connects to multiple data sources, transforming Business Central data for improved analysis.

Create reports and dashboards

Easily generate real-time reports and dashboards tailored to each user’s role, with KPIs at your fingertips.

Turn insights into actions

Automate workflows to transform insights into actionable processes, enhancing efficiency across your organisation.

ERP integrations

Enhance your ERP functionality with seamless platform integrations.

HQ ERP system integration

This integration allows company headquarters to monitor operations across subsidiaries, providing a unified view of performance metrics, facilitating informed decision-making and strategic planning.

Chinese and APAC e‑commerce platforms

Our interfaces simplify navigation through Asia’s complex e-commerce landscape, including platforms like Taobao and Zalora, reducing operational challenges and streamlining online sales processes.

POS systems

This feature ensures seamless daily communication with retail locations, enabling efficient operations and real-time sales data synchronisation for better inventory management and customer service.

Warehousing and 3PLs

Gain real-time visibility into inventory levels, pricing, and shipment details, with added customisations such as barcode scanner integration with Business Central for enhanced accuracy in warehouse operations.

WMS and OMS

This integration connects warehouse management system and order management software with your ERP, enabling real-time tracking of inventory and orders. Custom features like barcode scanning improve fulfilment accuracy and efficiency.

CRM systems

Integration with Dynamics 365 CRM consolidates customer data and interactions, providing a comprehensive view that enhances relationship management, drives personalised marketing efforts, and improves customer engagement.

Cash flow management

Our solution includes credit limit checks for vendors, enabling better control over cash flow and ensuring that financial transactions are managed effectively and within set limits.

Customer and sales data

This feature provides data interfaces between systems or implements Microsoft Dynamics 365 Sales, enabling improved data visibility and analysis for better decision-making and sales strategies.

Automated notifications

Automate notifications for payment vouchers, customer reminders, and order flow updates (such as shipment and delivery status) to keep stakeholders informed.

Tailored approvals

This system allows for customisable approval processes based on internal department requirements, such as requiring CFO approval for invoices exceeding specific thresholds, ensuring proper oversight and compliance.

Compliance solutions

Automated credit checks for vendor management and whistleblower software enhance regulatory adherence and promote transparency within your organisation.

The Acclime difference

Why choose Acclime for your Microsoft Dynamics 365 ERP implementation.

Lower fixed costs

Eliminate hardware and software setup fees, as well as annual ERP licensing costs. Acclime and Microsoft manage server hosting, ERP maintenance, and system updates, allowing you to focus on your business.

Lower variable costs

You won’t need to hire specialised IT or ERP personnel, leading to cost savings. Our team takes care of system management and infrastructure, ensuring smooth operations without the extra overhead.

Integration with our trade and supply chain services

Integration with our trade and supply chain services enables streamlined production and delivery throughout Greater China and the world.

Access to Acclime’s corporate services

Leverage a wide range of integrated corporate & advisory services from Acclime internationally. This access supports your growth and ensures you have the expertise needed for success.

Case studies

How companies worked with Acclime on implementing ERP.

Power tools manufacturer.

A market leader in developing and distributing power and garden tools, our Client processed sales orders valued at more than USD 500m in 2023. As part of a partnership spanning over 25 years, we support our Client with non-core business processes like order and shipment handling, AR/AP, and money collection.

To enhance operational efficiency, we connected our ERP system, Microsoft Dynamics Business Central, with the client’s. In addition, we created many useful customisations and system integrations over the years, which have greatly improved order, supplier, and customer management.

Some examples include:

Cash flow management: Credit limit checks for vendors
Customer and sales data: data interfaces between system or implementation of Microsoft Dynamics 365 Sales
Automated system notifications: payment vouchers and reminders for customers as well as trade and order flow notifications (e.g., shipment and delivery status)
Tailored approvals: system approval functions according to internal departments (e.g., CFO approval required for invoices exceeding a certain threshold)
Warehousing and 3PLs: Real-time visibility into inventory, pricing and shipment information.

European fashion company.

Acclime supported a well-known European fashion brand by rolling out Microsoft Business Central in Hong Kong and China and Southeast Asia. Acclime also serves the client through our accounting and trade services. The client faced challenges in managing sales and distribution activities due to multiple factors, including omni-channel selling, shifting consumer demand, warehousing, and customs.

A fully integrated ERP system, such as Microsoft Business Central, can improve efficiency by providing full visibility across all internal and external operational processes and crucial customer insights. We implemented the following integrations for our client:

HQ ERP system: Enable company HQs to monitor all operations across subsidiaries.
Chinese and APAC E-commerce platforms: interfaces across Asia’s complex e-commerce landscape help reduce operational complexity.
Point of sale (POS) systems: Facilitate daily communication with stores.
Warehousing and 3PLs: Real-time visibility into inventory, pricing and shipment information. Additional customisations include bar code scanner integration with Business Central.
CRM systems: Gain an overview of all customer information and interactions in one place.

Ready to get started?

Discover how we can build your custom ERP solutions in Thailand.

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FAQ

Common questions & answers.

What is an ERP system?

ERP is a comprehensive software solution that integrates and automates core business processes such as finance, human resources, supply chain management, procurement, manufacturing, and more. It serves as an online centralised hub that consolidates data and facilitates the flow of information across various departments, functions, and different locations within a company.

Why choose Microsoft Dynamics 365 ERP?

Microsoft Dynamics 365 ERP offers flexible, scalable solutions to manage financials, supply chains, project operations, and more, all from a single platform. Whether you’re a growing business or a large enterprise, Dynamics 365 can help you streamline processes, gain real-time data insights, and drive growth.

What are the integration capabilities of your ERP implementation with existing systems?

Our ERP implementation service integrates seamlessly with a range of established systems, including SAP, Dynamics NAV, Dynamics AX, and third-party web-based ordering systems, as well as 3PL and cloud-based platforms. This compatibility ensures that the ERP solution centralises data without disrupting existing workflows. Additionally, we provide custom API development and advanced connectors to streamline integration with any unique or legacy systems your organisation may use.

How does the ERP system support scalability as our business grows?

Our ERP solutions are designed for scalability, allowing the system to expand in line with your business needs. Microsoft Dynamics 365, for example, is modular, enabling users to add functionalities such as Finance, Operations, and Supply Chain Management as required. This adaptability supports businesses at every stage of growth, from startup to large-scale enterprise, ensuring that the ERP system can handle increasing data loads, complex workflows, and higher transaction volumes without compromising performance.

How is data security managed during and after ERP implementation?

We prioritise data security throughout the ERP implementation process, ensuring that your system is configured securely to meet your business needs. Our chosen cloud-based ERP solution, Microsoft Dynamics 365 Business Central, benefits from Microsoft’s comprehensive cybersecurity infrastructure, providing robust protection at every stage.

Microsoft’s security measures include:

Data encryption: All data is encrypted both in transit and at rest, safeguarding sensitive information from unauthorised access.
Regular security updates: Microsoft continuously monitors and updates the system to defend against emerging threats, ensuring compliance with industry standards.
Disaster recovery: Business Central leverages Azure’s automated backup and disaster recovery services, guaranteeing data availability and integrity even during regional outages.

After implementation, we maintain system configurations and monitor compliance while Microsoft’s security framework continues to protect your data, providing you with a secure, resilient ERP environment.